Terms of Trade

Booking
Graduation regalia should be reserved before the ceremony by booking online . Please be aware that we can become very busy around graduation time so book your regalia in good time.
 
Hire period
Our standard hire period allows you time to collect the regalia up to 2 days before the ceremony & return either the day of your ceremony or the day after. This gives you 4 days so you can get your photos taken in advance & decide what to wear on your big day.
 
Collection times
For the main University of Auckland graduations collection can be anytime between 10am - 4.00pm the 3 days before the ceremony. We are open for the 3 days prior to the graduation for fitting and to pay and collect your regalia.

For all other graduations please arrange an appointment for collection. In special cases we can arrange collections for evenings or weekends.
 
Damage bond
All regalia hire is subject to payment of a $100 bond that shall be returned to you on return of the garments undamaged.
 
Methods of payment?
We know how busy it is around graduation time so we make it easy for you to order your regalia online. We don`t require payment until the collection day.

We accept cash, and direct bank transfer. We accept EFTPOS &  any other card transactions.
 
Process times for regalia purchase
Orders take 5 to 7 days to process. So please arrange a fitting appointment with this in mind.
Customer Service