FAQ's

  

Where can I find out what to wear to the graduation ceremony?

For The University of Auckland, visit their "What to wear to graduation" page.
For AUT University, visit their "Academic dress and clothing for the day" page and also their "Descriptions of Academic Regalia" page.
For Victoria University of Wellington, visit their "Academic dress" page.
 
When can I pick up my hire regalia?
General hire regalia can be collected up to 2 days before required and returned the day after unless otherwise arranged.

Please contact us for our group and bulk-order hire prices; or if you need to hire for a longer period.
 
When should I book my hire regalia?
Graduation regalia must be reserved before the ceremony by booking online . Please be aware that we can become very busy around graduation time so book your regalia in good time.
 
How long do I have my regalia for?
Our standard hire period allows you time to collect the regalia up to 4 days before the ceremony & return either the day of your ceremony or up to  2 days after. This gives you time so you can get your photos taken in advance & decide what to wear on your big day.
 
When do I need to come in for a fitting/collect ?
 Please phone for an appointment outside our opening hours listed below 

Auckland University Graduation
Collect 

Thurs       23rd Sept 10-4pm
Fri            24th Sept 10-4pm
Sat           25th Sept 10-4pm
Mon         27th Sept 10-5pm

Returns 
Tues       28th Sept 10-4pm
Wed        29th Sept 10-4pm
Viv Graham
0274902270

 

  
Do I have to pay a damage bond?
 A $100 bond is required for casual hire(other than UOA & AUT) which will be refunded to you on return of the garments undamaged.
 
What methods of payment do you accept and when do I have to pay?
We know how busy it is around graduation time so we make it easy for you to order your regalia online & make payment.

We accept cash,eftpos, 
 & direct bank transfer.
Payment details :
Out`n About Products 06 0287 0256010 00
 
If I purchase my own regalia, how long will it take to process?
Orders take 5 to 7 days to process. So please arrange a fitting appointment with this in mind.
 
When should I arrange my fitting appointment if I am purchasing my own regalia?
When purchasing graduation regalia we ask that you arrange a fitting session 5 to 7 days prior to the date you would like to collect it. Fitting will take approximately 10 minutes.
Customer Service