FAQ's



Where can I find out what to wear to the graduation ceremony?

For The University of Auckland, visit their "What to wear to graduation" page.
For AUT University, visit their "Academic dress and clothing for the day" page and also their "Descriptions of Academic Regalia" page.
For Victoria University of Wellington, visit their "Academic dress" page.
 
When can I pick up my hire regalia?
General hire regalia can be collected up to 3 days before required and returned the day after unless otherwise arranged.

Please contact us for our group and bulk-order hire prices; or if you need to hire for a longer period.
 
When should I book my hire regalia?
Graduation regalia must be reserved before the ceremony by booking online . Please be aware that we can become very busy around graduation time so book your regalia in good time.
 
How long do I have my regalia for?
Our standard hire period allows you time to collect the regalia up to 3 days before the ceremony & return on the dates listed below. This gives you time so you can get your photos taken in advance & decide what to wear on your big day.
 
When do I need to come in for a fitting/collect ?
Please phone for an appointment if requiring regalia outside the opening hrs below.
Viv Graham 0274902270

Sth Pacific College
Collect
Wed    20th March 10-4pm
Thurs  21st March 10-4pm
Friday 22nd March 10-12pm
Return
Mon 25th March 10-4pm

Vet Nurse Plus
Collect
Tues  9th April 10-2pm
Wed  10th April 10-2pm
Thurs 11th April 10-2pm
Return
Friday 12th April 10-4pm

UOA Autumn Graduation
Collect 
Friday 3rd May ----Sat 4th May      Hrs 10-6pm
Mon 6th May----    Fri 10th May    Hrs  10-6pm
Mon 13th May ----Thurs 16th May Hrs 10-6pm
        
Do I have to pay a damage bond?
 A $100 bond is required for casual hire(other than UOA & AUT) which will be refunded to you on return of the garments undamaged.
 
What methods of payment do you accept and when do I have to pay?
We know how busy it is around graduation time so we make it easy for you to order your regalia online & make payment.


We accept cash,eftpos, 
 & direct bank transfer.
Payment details :
Out`n About : 06 0287 0256010 00-Quote the last 4 digits of your O/N 
 
If I purchase my own regalia, how long will it take to process?
Orders take 5 to 7 days to process. So please arrange a fitting appointment with this in mind.
 
When should I arrange my fitting appointment if I am purchasing my own regalia?
When purchasing graduation regalia we ask that you arrange a fitting session 5 to 7 days prior to the date you would like to collect it. Fitting will take approximately 10 minutes.
Customer Service