FAQ's



Where can I find out what to wear to the graduation ceremony?

For The University of Auckland, visit their "What to wear to graduation" page.
For AUT University, visit their "Academic dress and clothing for the day" page and also their "Descriptions of Academic Regalia" page.
For Victoria University of Wellington, visit their "Academic dress" page.
 
When can I pick up my hire regalia?
General hire regalia can be collected up to 3 days before required and returned the day after unless otherwise arranged.

Please contact us for our group and bulk-order hire prices; or if you need to hire for a longer period.
 
When should I book my hire regalia?
Graduation regalia must be reserved before the ceremony by booking online . Please be aware that we can become very busy around graduation time so book your regalia in good time.
 
How long do I have my regalia for?
Our standard hire period allows you time to collect the regalia up to 3 days before the ceremony & return on the dates listed below. This gives you time so you can get your photos taken in advance & decide what to wear on your big day.
 
When do I need to come in for a fitting/collect ?
Please phone for an appointment if requiring regalia outside our opening hrs.
Viv Graham 0274902270


Aut Graduation-
Collect Mon 29th July  10-12 pm

SPCM
Collect

 Wed 21st Aug 10-2 pm
 Thurs 22nd Aug10-2pm 
 Fri 23rd Aug10-2pm
 Return Mon 26th Aug 10-4pm

UOA  Graduation
Collect 
Sat  31st Aug   10-4pm
Mon 2nd Sept  10--4pm
Tues 3rd Sept  10-4pm
Wed 4th Sept  10-4pm
Thur 5th Sept  10-4pm
Returns
Fri   6th Sept    10-4pm
Do I have to pay a damage bond?
 A $100 bond is required for casual hire(other than UOA & AUT) which will be refunded to you on return of the garments undamaged.
 
What methods of payment do you accept and when do I have to pay?
We know how busy it is around graduation time so we make it easy for you to order your regalia online & make payment.


We accept cash,eftpos, 
 & direct bank transfer.
Payment details :
Out`n About : 06 0287 0256010 00-Quote the last 4 digits of your O/N 
 
If I purchase my own regalia, how long will it take to process?
Orders take 5 to 7 days to process. So please arrange a fitting appointment with this in mind.
 
When should I arrange my fitting appointment if I am purchasing my own regalia?
When purchasing graduation regalia we ask that you arrange a fitting session 5 to 7 days prior to the date you would like to collect it. Fitting will take approximately 10 minutes.
Customer Service